Privacy Policy

1 Information We Collect

We collect information you provide directly to us, such as your name, email address, mailing address, phone number, and payment information when you make a donation, register for an event, purchase a book, or submit a prayer request or testimony.

2 How We Use Your Information

• To process donations, orders, and event registrations
• To send transactional emails (receipts, confirmations, password resets, digital book download links)
• To deliver newsletters when you opt in
• To respond to inquiries you submit through our contact form
• To improve our ministry and tailor content to our community

3 Sharing of Information

We do not sell your personal information. We share data only with trusted service providers required to deliver our services (e.g. Stripe for payment processing, our SMTP email provider). Aggregated, anonymized statistics may be shared publicly.

4 Data Security

We use industry-standard safeguards (HTTPS, hashed passwords, signed download tokens) to protect your information. No method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5 Your Rights

You may request access to, correction of, or deletion of your personal information by emailing info@heavenlyvoices.org.

6 Cookies

We use essential cookies for session management and authentication. We do not use third-party advertising cookies.

7 Children

Our services are not directed to children under 13. We do not knowingly collect personal information from children.

8 Changes

We may update this policy. Material changes will be communicated through our newsletter or a prominent notice on the website.